VidBar Pro Refund Policy

1. 14-Day Money-Back Guarantee

Your VidBar Pro purchase is backed by a 14-day money-back guarantee. If Pro isn't right for you, request a full refund within 14 calendar days of your purchase date and we'll return your payment in full. No reason required, though feedback helps us improve.

The guarantee applies once per customer per order. Subsequent purchases after a previous refund are not covered (see Section 3).

2. No Subscription — No Cancellation Needed

VidBar Pro is a one-time purchase. There is no recurring charge, no auto-renewal, and nothing to cancel. Once purchased, your license key activates Pro on one device and works indefinitely as long as VidBar is actively maintained.

If you need to move your license to a new device, use "Transfer to another device" in the VidBar popup, or email us at glitch@tamasvi.com.

3. What Is Not Refundable

• •Refund requests submitted more than 14 days after the purchase date.
• •Subsequent purchases after a previous refund has been issued for the same account.
• •Purchases made through a third-party reseller or marketplace — please contact that seller directly.
• •Chargebacks initiated without first contacting us — please reach out so we can resolve issues quickly.
• •Licenses revoked due to abuse, fraud, or violation of our Terms of Service.

4. Accidental or Duplicate Charges

If you were charged twice or otherwise believe a charge is incorrect, contact us within 60 days and we will investigate and refund any erroneous billing in full, regardless of the 14-day guarantee window.

5. How to Request a Refund

Email glitch@tamasvi.com from the address you used at checkout and include:

• •Order number or Lemon Squeezy receipt (order ID or last 4 digits of the card used).
• •The email address used for the purchase.
• •Optional: a brief note on what didn't work for you — feedback genuinely helps us improve Pro.

We typically respond within 24 hours and approve eligible refunds the same business day.

6. Processing Time

Once approved, refunds are issued by Lemon Squeezy back to the original payment method. Card refunds typically post within 5–10 business days; PayPal refunds usually appear within 1–3 business days. Any VAT or sales tax collected at checkout is refunded along with the principal amount.

7. Loss of Pro Access

When a refund is issued, your license key is deactivated and the extension reverts to the Free tier at the next license re-validation (within 7 days, or immediately on browser restart). The Free tier remains fully usable indefinitely. All locally stored data — bookmarks, notes, preferences — is preserved.

8. Statutory Rights

If you are a consumer in the European Union, United Kingdom, or another jurisdiction with statutory cancellation rights for digital goods, your legal rights are unaffected by this policy. Where local law requires a longer cooling-off period than 14 days, the longer period applies.

9. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be reflected by updating the "Last updated" date above. The policy in effect on the date of your purchase governs that purchase.

10. Contact

For refund requests or questions about this policy, contact us at glitch@tamasvi.com.